Reference

What You Agree To When You Use koboy911

These terms set out the rules that apply to your account, your transactions via DANA, OVO, or GoPay, and your access to every section of the platform.

Account Holder ResponsibilityLocal Payment Rules ApplyAccess Subject to Local LawFair Use PolicyAccount Verification Required

Explore the Lobby Read FAQ

ACCOUNT SECURITY

How We Protect Your Account and Data

Your account security and the integrity of your data are handled through several layers of verification. When you register, we verify your identity before processing any withdrawal — this step protects both your funds and the platform. We use SSL encryption across all account pages and payment flows, including DANA, OVO, and GoPay transactions. We retain your account data only as long as required by our operational and legal obligations, and we do not share it with third parties outside of what is necessary to process your payments or comply with applicable law.

Data Retention

We keep your account and transaction records for the period required under applicable law. After that period, data is deleted or anonymised in line with our internal retention schedule.

SSL Encryption

Every page where you enter account details or initiate a DANA, OVO, or GoPay transaction is protected by SSL. Your credentials and payment data are encrypted in transit.

Account Verification

Before your first withdrawal is processed, we verify your account details. This step confirms ownership and prevents unauthorised access to your funds.

Data Request

You have the right to ask what data we hold on your account. Contact our support team via live chat or email and we will respond within the timeframe set by applicable local law.

TERMS CONTACT

How to Reach Us About These Terms

If any part of these terms is unclear, or if you need to raise a concern about your account, our support team is available around the clock. You can reach us through live chat directly inside the platform, via email, or through our WhatsApp line. We aim to respond to terms-related queries within one business day.

Live Chat Open the chat window inside your account dashboard at any time. Our team handles terms queries, account questions, and transaction disputes through this channel.

Email Support Send your terms or account query to our support email. Include your account username and a clear description of your concern so we can respond accurately.

WhatsApp Reach our Indonesia support team on WhatsApp for faster responses on account access, payment disputes, or questions about how these terms apply to your situation.

How These Terms Apply to Your Account

koboy911 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account on koboy911, you accept these terms in full. They cover how your account is created and verified, how deposits and withdrawals are processed through DANA, OVO, and GoPay, and how disputes are handled. We may update these terms when our services

1
change — we will notify you through your registered account before any material change takes effect. Continued use of the platform after that notice means you accept the updated terms. These terms do not override applicable local law; where local law in Indonesia sets a stricter
2
standard, that standard applies. Access to certain features depends on your region and whether local law permits it. If you are in Bekasi or anywhere else in Indonesia, the same terms apply to your account equally. Your account is personal and non-transferable — sharing access or
3
credentials with another person is a breach of these terms and may result in account suspension. We reserve the right to suspend or close accounts that violate these terms, with notice where required by law.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Your Questions About These Terms Answered

These are the questions we hear most often about how our terms work in practice — covering your account, your rights, and how to act if something goes wrong.

These terms take effect the moment you complete account registration on koboy911. By opening an account, you confirm you have read and accepted them in full.

Yes. We may update these terms when our services change. We will notify you through your registered account before changes take effect. Continued use means you accept the updated version.

A breach may result in suspension or closure of your account, depending on the nature of the violation. We will notify you where required by law before taking action.

Contact our support team via live chat or email as soon as possible. Include your transaction reference and account details. We aim to resolve payment disputes within the timeframe stated in our policy.

The same terms apply to all accounts. However, access to certain features depends on whether local law in your region permits it. Availability is always subject to local law and eligible regions.

Send a request through live chat or email to our support team. We will confirm what data we hold and process your request in line with applicable local law and our retention schedule.

What You Agree To When You Use koboy911

How We Protect Your Account and Data

Data Retention

SSL Encryption

Account Verification

Data Request

How to Reach Us About These Terms

Your Questions About These Terms Answered

01 When do these terms take effect for my account?

02 Can koboy911 change these terms after I have registered?

03 What happens if I breach these terms?

04 How do I dispute a DANA, OVO, or GoPay transaction under these terms?

05 Do these terms apply differently depending on where I am in Indonesia?

06 How do I request access to or deletion of my account data?

Related pages